Privacy e Cookie Policy / Privacy & Cookie Policy

Privacy and Cookie Policy

Last updated: October 14, 2025

This privacy policy explains how Cristina Trillo collects, uses, and protects the personal data of users visiting the website https://www.cristinatrillo.it, and describes the use of cookies. This statement complies with the EU General Data Protection Regulation (GDPR 2016/679) and applies to citizens and permanent residents of the European Economic Area (EEA) and Switzerland.

1. Data Controller

  • Controller: Cristina Trillo

  • Address: Via Rotina 201 – 56021 Cascina (PI) – Italy

  • E-mail: info@cristinatrillo.it

  • Phone: +39 348 0528335

  • Website: https://www.cristinatrillo.it

2. Types of Data Collected

  • Contact Information: Name, surname, e-mail address, and phone number voluntarily provided by the user via contact forms, e-mail, or phone.

  • Browsing Data: IP address, browser type, pages visited, time and date of access, and other parameters related to the user’s operating system.

  • Cookies and Tracking Tools: For detailed information, please refer to the Cookie Policy in section 10.

3. Purposes of Processing

Personal data is collected and processed for the following purposes:

  • Responding to user inquiries, quote requests, or support applications.

  • Managing pre-contractual communications and fulfilling contractual obligations.

  • Complying with legal, accounting, and tax obligations.

  • Optimizing user experience, performing aggregate statistical analysis, and ensuring website security.

4. Legal Basis for Processing

Data processing is based on the following legal grounds:

  • Consent (Art. 6(1)(a) GDPR): for non-technical cookies and submitting inquiries via forms.

  • Contract Execution (Art. 6(1)(b) GDPR): for managing quotes and requested services.

  • Legal Obligations (Art. 6(1)(c) GDPR): for complying with mandatory Italian tax and administrative requirements.

  • Legitimate Interest (Art. 6(1)(f) GDPR): for maintaining website security and optimizing navigation.

5. Processing Methods

Data processing is carried out securely using both electronic/digital and manual tools, with logics strictly related to the specified purposes, ensuring data security, confidentiality, and integrity. Access to data is strictly restricted to the Data Controller and expressly authorized personnel.

6. Data Retention

Personal data will be stored only for the period strictly necessary to fulfill the purposes for which it was collected:

  • Contact Data and Inquiries: 12 months from receipt.

  • Administrative, Accounting, and Tax Data: 10 years, in compliance with Italian legal obligations.

After this period, data will be permanently deleted or irreversibly anonymized.

7. Data Sharing

Personal data will never be sold or shared with third parties for unauthorized commercial purposes. It may be disclosed exclusively to:

  • Freelance collaborators, IT technicians, or web service providers (appointed, where necessary, as Data Processors).

  • Tax, administrative, and legal consultants for the fulfillment of related duties.

  • Public authorities or law enforcement if required by law or binding orders.

8. Data Transfer Outside the EU

Personal data is processed and stored within the European Union. Should a transfer to non-EU countries become necessary, the Controller guarantees that it will fully comply with GDPR Articles 44 and subsequent (e.g., through Adequacy Decisions or Standard Contractual Clauses).

9. Data Subject Rights

At any time, users may exercise their rights under GDPR Articles 15-22:

  • Right to access their personal data.

  • Right to rectification or erasure (Right to be forgotten).

  • Right to restriction of processing.

  • Right to data portability.

  • Right to object to processing.

  • Right to withdraw consent previously given.

Users also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali – www.garanteprivacy.it). To exercise any of these rights, please send an email to: info@cristinatrillo.it

10. Cookie Policy

This website uses technical cookies (necessary for site operation), statistical/analytical cookies (to analyze aggregated traffic), and marketing/profiling cookies (subject to consent).

Upon first visit, a cookie banner compliant with the Italian Privacy Authority regulations allows users to accept all cookies, reject non-essential ones, or customize their preferences. Preferences can be updated at any time via the browser settings, although disabling technical cookies may affect the website’s functionality.

11. Updates

The Controller reserves the right to update this policy at any time to comply with current legislation. Continued use of the website following any updates implies acceptance of the changes.

12. Contact Information

For any questions or clarifications regarding the processing of your data:

  • Cristina Trillo – Via Rotina 201, 56021 Cascina (PI), Italy

  • E-mail: info@cristinatrillo.it